YOUR LIFELINE IN TECHNOLOGY, ONLY A CHAT AWAY
Featured Services:
- Software Support (Windows, Office, Pastel)
- Hardware Support (Laptop, Desktop, Printers)
- Network Support (WiFi, Router, Cabling)
- System Imaging and Recovery (Upgrades, Backups)
- Specialized Environments
- SmartHome/IOT
OUR BILLING STRUCTURE FOR PHONE, REMOTE OR ON-SITE SUPPORT
Our minimum amount for time billed is 30 minutes at a rate of R295.00 Incl. Vat.
Additional time is billed in 30-minute increments for every 30 minutes spend or any part thereof.
| MONDAY to SATURDAY | 07:00 to 17:00 | ||
|---|---|---|---|
| Minimum time billed: | 30 mins | 1 hour | 1 hr 30 mins |
| Amount billed: | R295.00 * | R590.00 | R885.00 |
*Phone and Remote Support: If we finish within the minimum 30 minutes, we will include a Disk Cleanup and Defragging.
After hours support rates
| Monday to Saturday | 17:01 to 21:00 | ||
|---|---|---|---|
| Minimum time billed: | 30 mins | 1 Hour | 1h 30 mins |
| Amount billed: | R442.50 | R885.00 | R1370.50 |
| Sunday | 07:00 to 21:00 | ||
| Minimum time billed: | 30 mins | 1 Hour | 1h 30 mins |
| Amount billed: | R590.00 | R1180.00 | R1770.00 |
Should you require on-site support we will quote you in advance. We bill the minimum amount of time for a call-out which includes travel.
